Enforcement Coordinator: the essential link between technology and the street

At many vendors, work stops once the software is installed. At Brickyard, that’s just the beginning. The Enforcement Coordinator is a unique role that connects technology with the reality of municipal enforcement—a position that exists only at Brickyard by design, to bridge the gap between systems and street operations.

What does an Enforcement Coordinator do?
The role is a hybrid of technical consultant, trainer, strategist, and practitioner. Coordinators guide municipalities in implementing and using Brickyard’s enforcement software.

“I’m the link between technology and practice,” says Yul. “I observe the field, provide training, translate feedback, solve bottlenecks, and ensure the system truly works in daily operations.”

Close client contact allows coordinators to advise Brickyard colleagues on product development, ensuring solutions meet real-world needs.

A role like no other
Brickyard is the only company in the market with two Enforcement Coordinators, both with field experience and deep technical knowledge.

“After five years on the street, I know how dynamic enforcement is. You can’t imagine from behind a computer what an officer encounters in practice,” says Ole. Coordinators often accompany clients on-site to keep insight grounded in reality.

This combination of practical knowledge and system expertise allows them to provide strategic advice, directly answer client questions, and build trust with officers and team leaders.

From implementation to optimization
Implementations start with analyzing municipal workflows, followed by system setup, staff training, go-live support, and follow-up.

“We remain available for optimization to ensure the system delivers maximum value,” says Yul. Coordinators also help manage resistance to change, ensuring staff adapt smoothly.

Smarter enforcement with data
A core part of the role is translating data into action. Reports provide insight into workloads, performance, and bottlenecks—but only if properly interpreted.

“Data reveals issues and opportunities,” says Yul. “For example, we adjusted staffing based on insights, improving response times and distributing workload more evenly.”

Strategic thinking and advice
Coordinators advise on deployment, capacity, and policy decisions. Their advice blends field experience with data-driven insights, helping municipalities make informed choices.

Efficiency in planning and operations
They also support logistics—from scan car deployment to scheduling officers. “Structural understaffing is a major challenge. Sometimes we advise temporary use of external officers or smarter route planning,” explains Yul.

Why municipalities need this role
Brickyard’s technology is powerful, but without proper guidance, its potential isn’t fully realized. Coordinators ensure that software is not just used, but truly leveraged for efficiency, control, and better results.

The future of the role
Coordinators are evolving into strategic advisors—partners for policy, organization, and innovation, always with an eye on practical implementation and people.

“Municipalities benefit from advice based on decades of combined field experience. Using that knowledge helps you achieve smarter, more effective enforcement.”